Returns Policy

This Returns Policy applies to purchases made from Wynnfell and follows United Kingdom consumer law.

Your Right to Cancel

Under the Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your items, without providing a reason.

The cancellation period expires 14 days from the day you, or a third party indicated by you (other than the carrier), receive the goods.

Conditions for Returns

Returned items must be unused, in their original condition, and returned with all original packaging. We reserve the right to refuse returns that show signs of use or damage not caused during delivery.

How to Return an Item

To initiate a return, please contact us using the contact form on our website. We will provide instructions on how to proceed.

Return Shipping Costs

Unless the item is faulty or incorrect, return shipping costs are the responsibility of the customer.

Faulty or Incorrect Items

If you receive an item that is faulty, damaged, or incorrect, please contact us as soon as possible so we can resolve the issue in line with UK consumer rights.