Refund Policy

This Refund Policy applies to purchases made from Wynnfell and is governed by United Kingdom consumer law.

Refund Eligibility

Refunds are available for items returned in accordance with our Returns Policy and within the applicable cancellation period under UK law.

Processing Refunds

Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method.

Refund Timing

Refunds are issued within 14 days of receiving the returned goods or proof that the goods have been sent back, whichever occurs first, in line with UK consumer regulations. The time it takes for the refund to appear may vary depending on your payment provider.

Shipping Costs

Original delivery charges are refundable only where required by UK consumer law. Return shipping costs are non-refundable unless the item is faulty or incorrect.

Faulty or Incorrect Items

If an item is faulty, damaged, or not as described, you are entitled to a refund or replacement in accordance with your statutory rights under the Consumer Rights Act 2015.